As part of Microsoft's support options, you can take your PC or tablet into a Windows store, and a store employee will help you upgrade to Windows 10. Alternatively, you can manually upgrade to Windows 10 using Microsoft's free media creation tool.īut what if you're a little skittish about upgrading to Windows 10 on your own? Maybe you're concerned about losing your existing files or settings? Or perhaps you're just worried that something may go wrong. To snag the free upgrade, you can reserve your copy through the "Get Windows 10" icon that appears in the Windows taskbar in the lower right corner, and then wait for it to show up. Microsoft is offering Windows 10 as a free upgrade to Windows 7 and Windows 8.1 users for the first year. Some of the support options will cost you money, but some are free, especially those concerning Windows 10. You can chat with someone online, pick up the phone and call or visit your local Microsoft store for help. Updated since the launch of Windows 10, the Microsoft Answer Desk page describes all of the support options available to you as a Microsoft customer. Having trouble with Windows 10 or other Microsoft products? Microsoft can help. Need assistance with Windows 10? Microsoft can help.
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